Networking & Security
Learn networking fundamentals, cybersecurity concepts, security awareness, and the technologies used to protect modern IT environments.
The Charles IT Trainee Program is a paid, 12-week program designed to help aspiring IT professionals build the technical and customer service skills needed to succeed in IT support. You’ll combine structured learning, hands-on experience, certification preparation, and guidance from experienced Charles IT team members.
What We’re Looking For
You don’t need years of IT experience to start building your career. We’re looking for motivated people who are ready to learn, solve problems, and work as part of a team.
High school diploma or equivalent
At least 18 years old
Authorization to work in the U.S. without visa sponsorship
Valid driver’s license in good standing
Ability to commit to 40 hours per week throughout the 12-week program
Strong communication and customer service skills
Good organization and time management
Strong analytical and problem-solving abilities
Check out our careers page for current openings
If you’ve got questions, we can help.
Call in and talk to a US-based, real person on our customer service team.
1 (860) 344-9628 Middletown, CT
1 (203) 363-0011 Stamford, CT
1 (757) 420-5150 Chesapeake, VA
1 (401) 272-9262 Providence, RI
The program runs for 12 weeks and requires a full-time commitment of approximately 40 hours per week.
Yes. The IT Trainee Program is a paid training program designed to give participants structured learning and practical IT experience while they develop their skills.
Trainees develop foundational skills in hardware and software troubleshooting, networking, cybersecurity, Microsoft technologies, customer service, and professional IT support. The program also includes certification preparation and hands-on learning.
The program includes preparation and support for approved foundational Microsoft and CompTIA certifications. Specific certification paths may vary based on the program and individual development plan.
Completing the program does not guarantee employment. Successful trainees may be considered for available positions based on their performance, program completion, business needs, and current openings.