Managed IT
Keep technology reliable, useful, and aligned with the way the business operates.
Real Relationships. Smarter IT. Stronger Security.
Charles IT gives growing and regulated organizations one accountable partner for IT, cybersecurity, and compliance, combining deep expertise with responsive service and relationships that last.
The IT Team Businesses Wish They Had
Charles IT is a managed IT, cybersecurity, and managed compliance provider for growing organizations, especially businesses with complex security and regulatory requirements. Founded in 2006 and headquartered in Middletown, Connecticut, Charles IT serves organizations across the Northeast and Mid-Atlantic.
Clients can work with Charles IT for one service or bring all three together. The integrated model helps reduce gaps, handoffs, vendor coordination, and uncertainty about who owns the next step.
Our mission is simple: build real relationships and raving fans by giving every business the IT team they wish they had—reliable, responsive, and personal. That means clear advice, accountable service, and people who take the time to understand how your business actually works.
CMMC
Level 2 Certified
SOC 2
Type II Certified
4 Offices
CT, RI, & VA
IT, Security, and Compliance Should Work Together
Technology decisions affect security. Security controls affect compliance. Compliance requirements affect daily operations. Charles IT connects these responsibilities, so priorities, decisions, and ownership are easier to understand.
Get to Know Charles IT
This page is the starting point. Choose the part of Charles IT you want to understand more deeply.
The Charles IT Difference
See how Charles IT approaches relationships, service, accountability, and continuous improvement.
Meet the Team
Meet the people who bring technical expertise, business judgment, and a genuine desire to help.
Locations
Find Charles IT offices and current service-area information across Connecticut, Rhode Island, and Virginia.
Awards & Accolades
See the awards, certifications, and industry recognition that reflect Charles IT’s commitment to doing right by our clients, team, and community.
Careers
Explore a workplace built for people who care about doing excellent work and making life easier for others.
IT Trainee Program
Our trainee program combines real-world experience, coaching, and growth opportunities to help people build meaningful careers in technology.
Our Industries
Every industry faces unique technology, security, and compliance challenges. Charles IT delivers the expertise, accountability, and personal partnership organizations need to operate with confidence.
Frequently Asked Questions
If you’ve got questions, we can help.
Call in and talk to a US-based, real person on our customer service team.
1 (860) 344-9628 Middletown, CT
1 (203) 363-0011 Stamford, CT
1 (757) 420-5150 Chesapeake, VA
1 (401) 272-9262 Providence, RI
What services does Charles IT provide?
Charles IT’s three primary service categories are managed IT, managed security, and managed compliance. Organizations can use one service or combine them to reduce gaps, handoffs, and the burden of coordinating multiple providers.
Where is Charles IT located?
Charles IT currently lists offices in Middletown and Stamford, Connecticut; Providence, Rhode Island; and Chesapeake, Virginia. The company serves organizations across the Northeast and Mid-Atlantic. Charles IT locations
What makes Charles IT different from another MSP?
Charles IT brings IT, security, and compliance into one relationship-led service model. The goal is clearer ownership, fewer provider handoffs, and guidance that connects technology decisions to business priorities.